Department and Unit managers, Program Managers, Project Managers, Team Leaders, and project support personnel.

• An understanding of the make up of a project support office and its role within a corporate organization project management structure.
  
• A working knowledge of the project management methodology required for initiating, planning, and controlling projects through the project office.
  
• An in-depth understanding of the competencies required and resource requirements for operating the PSO.
  
• A knowledge of how to market internally and successfully train and implement a customer driven project methodology
  
• An ability to understand the role of technology in supporting the project management delivery process in an organization.
  

WHAT YOU WILL LEARN:

• A Multiple Tiered Program Management Process—Through group exercises and presentations of anecdotes you will learn the fundamentals of rolling out new projects staffed with resources and integrating them with a pool of existing ongoing projects.
  
• Produce User defined Project Reports—As part of the project support office you will provide customized and executive required reports consisting of project information that impact's an organization's business decisions.
  
• Project Management Policies & Procedures—Learn how develop organization wide project management policies and procedures while focusing on continuos improvement processes of project management in your organization.
  
• Risk Assessment—Learn how using quantitative and analytical project risk assessment techniques by the PSO can be invaluable for an organization in establishing priorities on projects when allocating critical resources and funds.