Presenting and Communicating for Project Success: Managing Relations and Getting Results

WHO SHOULD ATTEND

Department and Unit Managers, Program Managers, Project Managers, Team Leaders who are interested in developing and fine tuning their communication and presentation skills.

WHAT WILL YOU ACHIEVE

• Awareness of your strengths and areas for improvement.
• Understanding of the key elements of the communication process and how to determine specific outcomes.
• A package of tools and techniques for dealing with different communication styles and situations.
• A formula and step by step format for presentation development.
• Practice in organizing and delivering a work/team related presentation.
• Opportunity to be video taped and receive feedback and coaching.
• Confidence in your ability to present and deliver clear, concise and effective presentations.

WHAT YOU WILL LEARN

• Having Communication Flexibility - based on an understanding of the communication process, learn how to adapt and adjust your communication style in a way that will be successfully received.
• Structuring Your Presentation - how to analyze your audience and structure your presentation to match the needs of your audience.
• Delivering the Presentation - how to establish rapport, channel nervous energy, project a confident image and engage and capture your audience's attention.
• How to Handle Objections and Questions - handle audience concerns and issues by using a model for overcoming objections and dealing with difficult questions effectively.
• Delivering the Presentation - how to establish rapport, channel nervous energy, project a confident image and engage and capture your audience's attention.
• How to Handle Objectives and Questions - handle audience concerns and issues by using a model for overcoming objections and dealing with difficult questions effectively.